International Return Policy
Milliot & Co. is committed to your satisfaction with your watch purchase. We accept returns for the following reasons:

• Incorrect item: If you receive an item different from what you ordered.
• Manufacturer's defect: If your watch exhibits a manufacturing defect within the warranty period.
• Unworn/unsized watch: You may return an unworn and unsized watch within 14 days of delivery for a full refund (excluding original shipping charges).

Return Conditions

All returned watches must be in original condition, with all tags, manuals, and packaging included.  Watches must not be worn, sized, or altered in any way.  We reserve the right to reject any damaged or used items based on our discretion.

Return Fees
A return fee will apply to cover return shipping, duties, and processing costs. This fee is waived for incorrect items or faulty products.  We will advise you of the exact amount when we process your return request.

Non-Returnable Items
Items purchased during sales or promotions may not be eligible for return.

Return Process
To Initiate a Return, please email us at customer@milliotandco.com with the following information:

• Your Name (As per invoice)
• Your email address 
• Invoice number / Order ID
• Reason for exchange/return
• Photo or Video of the incorrect or defective item (if applicable)

We will review your request and send you instructions on how to proceed with the return. 

To ensure a smooth return process, we kindly ask that your watch is unworn and in its original condition.  If you have any questions about a specific item's eligibility for return, please don't hesitate to contact us at customer@milliotandco.com. We're happy to help!

Refunds
Refunds are processed for approved returns only.  We will notify you via email of the approval or rejection of your refund.

Refunds will be issued as store credit with a 1-year validity or credited to the original form of payment, excluding original shipping charges.

Contact Us
If you have any questions, please contact us at customer@milliotandco.com