We offer a curated selection of luxury watches for men and women, featuring classic dress watches, sophisticated chronographs, and a variety of stylish timepieces to complement any look.

We currently accept Paypal for online purchases. We are exploring additional payment options for the future.

If you need to change or cancel your order, please contact our customer service team as soon as possible at customer@milliotandco.com. We will do our best to accommodate your request, but please note that orders that have already been processed cannot be changed or canceled.

Shipping costs vary by destination and the shipping method chosen. For standard shipping, delivery typically takes 10-14 working days. We also offer express shipping for an additional fee. Please refer to our Shipping & Delivery page for more information.

International orders may be subject to duties and taxes, which are the responsibility of the recipient. We recommend checking with your local customs office for more information.

You can reach our customer service team via email at customer@milliotandco.com. We are available Monday to Friday, from 9am to 6pm.

To place an order, simply browse our collection, add the desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.

We accept returns for incorrect items and manufacturer defects. Items must be returned in their original condition within 14 days from the delivery date. Please refer to our Return and Refund page Policy for detailed information.

To initiate a return, please contact us at customer@milliotandco.com within 14 days of receiving your order.

Yes, all Milliot & Co. watches come with a warranty ranging from 6 months to 1 year from the date of purchase. The warranty period varies depending on the watch brand and model. Please refer to the product description for specific details. This warranty covers manufacturer defects in the watch movement. Please see our Warranty and Adjustment page information for more details.

To ensure the longevity of your watch, avoid exposure to extreme temperatures, chemicals, and moisture. Our watches are 3 ATM water-resistant, meaning they can tolerate moderate splashes but should not be worn while showering, bathing, swimming, or diving.

For instructions on adjusting the length of your watch, please visit our Warranty and Adjustment page for more information.

We do not offer in-house repair services. However, we recommend contacting a certified watch repair technician for any repairs needed.